Broken glass replacement in Tyne and Wear

Broken glass replacement in Tyne and Wear: what will it cost?

Replacing a broken pane in Tyne and Wear usually costs £174 to £714 including VAT (£145 to £595 plus VAT), depending on size and glass type. The visit charge, from £174 including VAT (£145 plus VAT), is deducted from that price if the work goes ahead.

Broken glass replacement means clearing a cracked or smashed pane, measuring the opening and fitting new glass, which is often the right moment to upgrade to laminated security glass. It covers windows, doors, shopfronts and screens in homes and businesses.

Work we can carry out

Like-for-like or laminated security upgrade
Bead and frame checks while the glass is out
Loose and broken glass removed safely
Sealed units, single panes and shop panes
Written description of the work for insurance claims
Temporary boarding where an installer is available

Covering Tyne and Wear

We can arrange broken glass replacement anywhere in Tyne and Wear, including Newcastle upon Tyne and Sunderland. Visit dates depend on installer availability. Choose your town below for local details.

Tyne and Wear covers Newcastle's Grainger Town stone streets and quayside offices, the town centres of Sunderland and Gateshead, and large inter-war and post-war housing estates.

Typical reasons to book:

Glass damaged during building work
Cracked panes from settlement or impact
Shop windows cracked by vandalism
Windows smashed in a break-in or attempt

Towns in Tyne and Wear

Things to think about

Insurance

Check your policy before ordering. Many insurers will pay for like for like; an upgrade may be at your own cost.

Check the frame

Break-ins often damage beads, hinges and locks too. We check and quote for those at the same time.

What the rules say in England

England

Replacing glass in an existing frame

Replacing only the glass or sealed unit in an existing frame is generally treated as a repair in England rather than notifiable building work. Replacing a whole window or door is notifiable and is normally certified through a competent person scheme or approved by building control. Either way, new glass in a critical location should still be safety glass.

Fire-rated glass is different

Glass in fire doors, fire screens and protected escape routes has to be fire-rated glass tested as part of that door or screen system, under Approved Document B and the fire safety duties of the building's responsible person. Laminated and security glass are not fire-rated unless the product says so. Where a pane needs both fire and security performance, it must be a product tested for both.

How it works

Tell us what broke
Book a visit
Replacement glass agreed
New pane fitted and sealed

Broken glass replacement in Tyne and Wear: questions

Which towns in Tyne and Wear do you cover?

We can arrange work anywhere in Tyne and Wear, including Newcastle upon Tyne, Sunderland, South Shields, Gateshead and Washington, and in other towns across the area.

Can you give me paperwork for my insurer?

Yes. We provide a written description of the damage, the work and the glass fitted, which you can send with your claim.

Do you board up broken windows?

Where the opening cannot be left and an installer is available, we can arrange temporary boarding until the new glass is fitted.

How quickly can broken glass be replaced?

The new glass has to be made to measure, so lead times depend on the type and size. Temporary boarding can be arranged where an installer is available; we do not promise a fixed response time.

Other glazing in Tyne and Wear

Use the form or call 0800 088 6248 to book.