Frequently asked questions

Laminated security glass usually costs £145 to £495 plus VAT (£174 to £594 inc VAT) per pane supplied and fitted, security double-glazed units £145 to £495 plus VAT (£174 to £594 inc VAT) per unit, and anti-bandit glass £450 to £2,995 plus VAT (£540 to £3,594 inc VAT) per pane. Security film costs £45 to £110 plus VAT (£54 to £132 inc VAT) per m². Your fixed price is confirmed in writing after a free survey.

Yes, for new installations. Broken glass replacement and bead security visits are charged, and the price is confirmed before we attend. For broken glass, the visit charge is deducted from the price if you go ahead with the replacement.

Prices for homes are shown including VAT, with the ex-VAT figure alongside; prices for business services are shown excluding VAT. The prices page shows both.

Yes. Use the guide price tool or send pane sizes and photos for a guide figure. The fixed price follows a survey.

Payment terms are set out in your written quote before any work starts.

Toughened glass is stronger but breaks into small pieces and leaves an open hole. Laminated glass cracks but stays in the frame, which is why it is the choice for security.

Homes usually need P1A to P2A under BS EN 356, shops P4A to P6B, and high-value premises P6B to P8B. Your insurer may set the level.

Film helps hold broken glass together and slows an attack, but laminated glass gives a higher, tested level of resistance and lasts as long as the window.

Usually, yes, if the frames are sound and the rebate is deep enough for the new pane or unit.

Yes. We supply glass tested to the stated class by its manufacturer and send the manufacturer's test evidence with your quote.

Glaziers working under our contract with you. You deal with us from survey to handover.

Most panes and sealed units take under an hour each once the glass arrives; a shopfront or large pane may take a day.

Security glass is made to measure after the survey. We confirm the lead time with your quote.

Early or late slots can usually be arranged for shops and offices, subject to the installer's schedule.

We cover England, Wales, Scotland and Northern Ireland. Islands and remote areas are arranged individually.

In critical locations: glass in doors and in side panels near doors up to 1,500 mm from the floor, and other glass below 800 mm. Each UK nation sets this out in its own building guidance.

In England and Wales, replacing glass alone in an existing frame is generally treated as a repair, while replacing whole windows or doors is notifiable building work. Scotland uses building warrants and Northern Ireland its own building control system, so ask the council's building control if you are unsure. New glass in a critical location should be safety glass everywhere.

No. Glass in fire doors and fire screens must be fire-rated and tested in that system. Security glass is not a substitute.

It can. Historic glass is part of a listed building's character, so check with the council's conservation officer first.

No. We hold no certifications or memberships. Where glass or a product is tested or certified, that belongs to its manufacturer.

Yes. We replace broken panes and sealed units, and can upgrade the new glass to laminated at the same time.

The sealed unit needs replacing. The frame stays, and the new unit can include a laminated pane for security.

Yes, in most uPVC, aluminium and timber frames, subject to the frame's condition.

We can arrange boarding where an installer is available, but cannot promise a set response time.